Tips

How do you make a good checklist?

A bad checklist gets ticked off quickly and tells you nothing. A good checklist leaves no doubt about what is in order.

Short answer

A good store inspection checklist is short enough to actually get done, asks concrete questions you can answer with yes or no, follows the order of your walk-round, and says for each question what needs to happen if it is not in order.

Ten tips

  1. Follow your route. Put the questions in the order you walk through the store: from outside to inside, along the shelves, to the till and the stockroom.
  2. Make every question concrete. "Store clean" is not a question. "Floor and entrance clean" is: everyone sees the same thing.
  3. One thing per question. "Chillers and freezer at temperature" is two questions. Otherwise you don't know which one failed.
  4. Measure what you can measure. Enter a temperature as a number with a limit, not as "ok". Then you can also see later how close it was to the limit.
  5. Flag what is critical. Some points must always be in order, such as out-of-date products. Let those turn the whole inspection red.
  6. Add weight. Not every question counts equally. A clean floor matters less than the chillers.
  7. Say what needs to happen. Each question gets an action for when it is not in order, with a deadline: "restock the shelves, today".
  8. Ask for a photo where it counts. Not on every question, but where you want to be able to prove what you saw.
  9. Keep it short. Twenty to thirty questions is usually enough for a full monthly inspection. A short daily round can be much shorter still.
  10. Review it after a month. A question that is always green can perhaps go. A problem that keeps coming back deserves its own question.

Good and bad questions

Swipe sideways to see everything.

Not so goodBetter
Chillers ok?Fridge temperature, between 0 and 7 °C
Store tidyCounter and shelves tidy
Hygiene in orderToilets clean and restocked
Products fineNothing past its use-by date, sample of ten products

Don't want to start from scratch? Use one of our example lists and adapt it.

Frequently asked

How many questions should a checklist have?

For a full monthly inspection, twenty to thirty questions is usually enough. A daily round can be much shorter, five to ten questions.

Can I still change a checklist later?

Yes. In Stipt you change questions, order and limits whenever you like; inspections already carried out stay as they were.